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New Features in January

Letter from the Managing Editor:

Happy New Year
Happy New Year to all our members and readers and best wishes for a prosperous and healthy 2012. We thank you for your continued interest and support and look forward to continuing to provide you with the most comprehensive, up-to-date information on Business Process Management in 2012, both here at www.bptrends.com and on our Linkedin BPTrends Discussion Group.

Business Process Academic Programs
Readers have asked about accredited schools that offer degrees or certification in business process or business process related programs. In 2012 we decided to add a section to our BPTrends/Resources section that describes the academic programs and their locations for those interested in pursuing a degree or academic certification in business process. If you are affiliated with a university or college with a business process or business process related academic program, please contact me at capotts@bptrends.com and I will provide you with a template you can use to submit a description of your program and we will post it on www.bptrends.com.

Carolyn Potts

Managing Editor


BPTrends Monthly Email Advisors
Jan 10. The Coming Year
In this Advisor we provide an overview of the major process events in 2011 and some ideas on what we think is likely to occur in 2012.
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Jan 24. Is IT Driving Process?
In a recent publication, a leading analyst group suggested that IT is driving the process movement. We suggest it’s a bit more complex than that and propose an alternative model that shows how multiple disciplines are working together to create today’s process movement. Download PDF

Spotlight
Jan 17. Academic BPM
This month we focus our Spotlight on some of the Articles we have published that are authored by academics and/or are about BPM related programs offered by academic institutions around the world.
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Columns
Performance Improvement: In From Left Field—IT as the Driver of the PCO Journey
In the first three Columns of their series on the Process Centered Organization, Alan Ramias and Cherie Wilkins presented examples that started in the “core of the business” and that were initiated and driven by line of business executives. In this, the final Column of the series, they discuss an example of a PCO journey driven by IT. As in the three previous Columns, they evaluate the pros and cons of the IT driven approach and conclude the Column by ranking the four journeys in terms of their potential for success.
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Business Rules Solutions: Basic Principles for Business Rules
Ron Ross believes that business rules are a powerful tool for business process professionals and business analysts seeking to simplify processes, enabling them to come to grips with real-life complexity, and to improve communication within the organization. In his Column this month, Ron explains the basic principles and techniques of business rules in a straight forward and succinct style, and in a format that enables easy reference.
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A Practitioner’s Perspective: That Squishy Culture Stuff
What is the relationship between business process change and organizational culture? With this Column, Alec Sharp sets the stage for a series of Columns to address this question. Basing his analysis on his experiences in working with a broad spectrum of organizations, he kicks off the series with a quick overview of what organizational culture is, focusing on definitions and the most widely-used frameworks.
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Practical Process: Exchanging Value
Roger Tregear posits that delivering value is only one part of what actually happens in an organization’s value chain. Organizations must deliver value and receive value in return in order to be sustainable. Read his advice on how to maintain a balance between the Customer Value Proposition and the Process Value Proposition.
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Articles
BPM Organization and Personnel—Part 2
In Part 1 in a series of Articles on BPM capability development featured in our December publication, Jim Boots addressed the mission and formation of the BPM Support Group. In this second Article, Jim defines the eight essential roles for developing and providing BPM capabilities that will position the enterprise for BPM success.
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How Many Processes Does Your Organization Use to Run its Business?
In his previous Article that appeared in our November publication, Carl Lehmann advocated a portfolio management approach to Business Process Management. In this Article, he proposes conducting a business process inventory as a first step in a BPM initiative, a step that will assess how well a process is performing qualitatively, not merely quantitatively.
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A Complete Model of the Super Market Business
Frank Steeneken and Dave Ackley present a supermarket model that introduces a comprehensive framework for managing the complexity of a supermarket, and a blueprint for visualizing how a supermarket organization actually operates. The model was developed to provide a tool for efficient process definition, design and improvement.
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Calendar of Events

Conferences

BPM In Europe 2012 (in conjunction with Enterprise Architecture 2012)--June 18-20, 2012, London, UK. This popular annual European BPM conference, co-produced by BPTrends and chaired by Roger Burlton, will again be co-located with the popular annual Enterprise Architecture conference.

BPM 2012--Sept 3-6, 2012, Tallinn, Estonia. Tenth annual meeting of the leading international BPM conference for academics and researchers will be in Estonia this year.

Business Process Forum--Oct 28-Nov 2, 2012, Ft. Lauderdale, FL.This popular annual North American Conference is co-produced by BPTrends, chaired by Roger Burlton and co-located with the Business Analyst Forum, the Business Rules Forum and the Business Architect Summit, plus the Business Architecture Summit and the NEW Business Strategy Summit, bringing together a broad range of professionals collaborating to form the Building Business Capability Conference.

Education and Training

Building and Using a Business Process Architecture--Feb 20-22 and Oct 8-10, London, England. This seminar provides a comprehensive examination of Enterprise-level Business Process Architectures and their Alignment with other enterprise capabilities. It will deal with all the complexities of Business Process Management (BPM) at the strategic level of organizations.

BPTA BPM Professional Certificate Program

BPTA BPM Enterprise Certificate Program

View Complete Calendar of Events


Business Process Modeling 2011
Building Business Capability
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